1. Introduction

Bang For Ya Buck (BFYB) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Property details (address, property type, property size)
• Service preferences and requirements
• Payment information
• Communication history with our company

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referral source

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your quote requests and service bookings
• Communicate with you about our services
• Send you appointment reminders and service notifications
• Process payments and send invoices
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services, SMS providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: